Support
Garanti og reparationer
Efter årtier med at mestre magtudfordringer med innovation, ved vi, hvordan vi skaber en bred vifte af robuste forbundne produkter, der bliver ved med at præstere, selv i det barskeste klima. Dette kombineret med vores standardgaranti på 5 år giver dig ro i sindet i mange år fremover. Og hvis noget går galt, kan du være sikker på, at vores hurtige og fair reparationsservice, der tilbydes gennem vores verdensomspændende netværk af forhandlere, er ved din side.
5 års garanti
Kan opgraderes til 10 år
Victron Energy offers 5 years standard warranty on power products except on our batteries: on lead-acid batteries we offer 2 years warranty and 3 years on Lithium*. This is upgradable to 10 years by an additional 10% of the initial investment. Contact your dealer for more info or submit a dealer support request for the handling of warranty cases.
* This warranty may be provided by Victron Energy's direct customers or directly by Victron Energy and is subject to the following warranty policy.
Reparationer
Reparationsnetværk på verdensplan
Vores autoriserede forhandlere er ansvarlige for at give dig instruktioner til en hurtig og effektiv reparation. De kan stole på vores store, verdensomspændende reparationsnetværk, der dækker selv de mest afsidesliggende områder med en hurtig og fair service.
Support
Create support request
Before you send a support request for support, repairs or warranty cases, please mind the following for fast handling:
The manuals are checked for troubleshooting and error indications
A system check is performed and the results can be shared
This way your dealer can better diagnose the issue and provide a quicker solution more easily.
Based on your product’s serial number we connect you to the original dealer, who is responsible to follow up on your request. After submission of the request you will receive the dealers contact info and you’ll get to review your support experience.
Create a support request